Results Centric Team

“Joseph Lee is a business transformation specialist. He helps companies achieve results using his Proprietary Biz Tools”

Joseph Lee

HR Coach

“Stephan Schiffman has been a leader in motivational and sales training since 1979”

Stephen Schiffman

#1 Sales Trainer Globally

“Joanna Barclay is the global leading expert in Culture Value Transformation with more than 30 years of international experience”

Joanna Barclay

Leadership Consultant

“Ian specialize in helping Companies achieve Quantum Leap in Business Results using his practical coaching methodology.”

Ian Homer

Business Coach

Joseph Lee

Joseph Lee is a business transformation specialist. Formerly a consultant with Arthur Andersen Business Consulting (AABC), Joseph has worked with MNCs and Small Medium Enterprises (SMEs) for performance and productivity projects. He has successfully carried out turnkey projects in: Branding, Franchising, Customers Service, Quality Awards, HR OD and other customized consultancy and training programs. Many of his clients go on to win Prestigious Business and Branding Awards.

With in-depth understanding of his client's business need, Joseph has developed a series of effective business growth solution tools to help business owners develop their people better and to help grow their business and profits.

These tools include the world’s first 3 Dimension (3D) Personality Profiling tool, Job Applicant Interview Toolkit, Business SWOT Analysis Tool, Staff Motivation DNA Profiling, Staff Satisfaction surveys etc. Joseph provides comprehensive consulting solution combining his consultancy expertise, training and coaching program and the tools for client to easily implement and get results fast.

He is the author of various books for peak performance.


Stephen Schiffman

Stephan Schiffman has been a leader in motivational and sales training since 1979. He is a Certified Management Consultant, and has trained and consulted to a wide range of corporations including IBM, AT&T, Motorola, Sprint, CIGNA, and a host of other organizations throughout the world. He has trained over 500,000 professionals in over 9,000 companies.

Millions more have read his best selling books internationally. Schiffman's accomplishments include the development of highly pragmatic sales training and management programs that adapt effectively into a broad range of sales environments and industries. All of his training is based upon actual sales experiences and are proven successful. He has been rated as the number one sales expert in prospecting by Personal Selling Power magazine.

Stephan Schiffman's business acumen has a solid foundation. Before founding D.E.I. Management Group, he was a broadcasting executive and an account executive for a brokerage firm. As the Director of Training and Development for an international organization, he created and conducted training programs for thousands of people throughout the world.

Since his programs have been integrated into the sales culture of major corporations, Steve is frequently asked to be a guest on national radio and television shows. Some of his appearances include CNBC'S Smart Money, Steals and Deals, Money Talk, AP's Special Assignment, SRN's Today's Business Journal, and The Jim Bohannon Show, among others.

Steve is the author of over 50 best selling sales books:

  • Cold Calling Techniques (That Really Work!)
  • Stephan Schiffman's Telemarketing
  • The 25 Sales Skills they don’t Teach at Business School
  • The 25 Sales Strategies that will Boost your Sales Today
  • The 25 Most Common Sales Mistakes
  • The 25 Sales Habits of Highly Effective Salespeople
  • Closing Techniques (That Really Work!)
  • Asking Questions
  • Winning Sale
  • Getting to "CLOSED"
  • Sales Just Don't Happen
  • The Big Bang

Joanna Barclay

Based in Singapore, Joanna Barclay has more than 30 years of experience in North America, Europe and Asia involved with business transformation, and is passionate about sharing with leaders and management teams her insights on how to engage and inspire people to higher engagement and performance. With her focus on cultural change, she provides a blueprint for igniting the life-force energy in values that fuel high performing, values-driven organizations.

Joanna is the CEO of the Culture Leadership Group, and is also a Certified Cultural transformation Tools Consultant through the Barrett's Values Centre, a Certified Professional Facilitator, awarded by the International Association of Facilitators (IAF) and a certified Technology of Participation Facilitator award by the Institute of Cultural Affairs.

She is also the Author of Conscious Culture: how to build a high performing workplace through values, ethics and leadership - Morgan James Publishing (November 2014) and is regularly interviewed on local and international radio and TV about her book and her expertise.

Joanna presents to conferences, client groups and to leadership teams for both corporates and public sector organisations.

Joanna is the best selling author of the book Conscious Culture. Based on the research and insights, her book shows leaders how to awaken the life force power in values, which, when fully lived in the workplace, fuel high performance, employee engagement, and collaboration when leading change.

Culture Eats Strategy for Breakfast! is a presentation that demonstrates that plans, strategies and structures represent only the "tip of the iceberg" in terms of organizational innovation, yet it is the collective habits, attitudes and beliefs, which lie below the surface, which can make-or-break new initiatives.


Ian Homer

Originally from the UK, Ian has lived and worked in Southeast Asia for nineteen years. The last nine of those have been spent coaching and mentoring over sixty executives and business owners.

Ian's specialist area is helping business owners improve their strategy and revenues, retain their key team members, improve execution and build cash reserves.

He was formally certified and licensed as a business consultant coach in 2006 and is now one of only two Gazelles consulting partners in Singapore. A key attribute of Ian’s is helping to simplify complex ideas and creating practical step-by-step actions that generate positive momentum and results. Some of the specific outcomes from working with Ian have seen revenue doubling over twelve months, annual gross profit achieved six months ahead of schedule and a sixty-year old enterprise improve it’s top-line by SG$200,000 per month in nine months.


Fraser Morrison

Fraser has worked in the financial services industry for more than 25 years. He has held roles such as CEO, Manager and Sales advisor. He has specialized over the years in looking in details at how to help sales people become more effective and more successful.

An avid competitive biker, Fraser thrives on the adrenalin that comes with fast speed and wild curves. A sportsman at heart, Fraser brings with him all the discipline and training of competitive biking to the classroom and boardroom, distilling these core sports psychology concepts to help crystalize direction and energize the sales team to perform better.


Quin SQ Thong

Quin SQ Thong is a chartered Accountant with in-depth experience and contribution to her clients in Finance, Operations and Strategy. Quin has worked as CFO and COO positions in MNCs & PLC companies for over 15 years and 6 years with PwC in business assurance.

She specializes in strategic consulting and operational excellence and helps her clients perform better in three areas: profits, people and productivity. Quin applies both her hard skills (finance, HR, strategy) and her soft skills (communication, interpersonal, EQ) to her leadership, management and coaching experience to help her clients maximize their potential in areas of critical decision making, strategic thinking and corporate development.

In addition to be the coach of two TedTalk presenters, she also actively speaks in forums and conferences on leading management practices, talent engagement, financial insights and strategy. Quin is the first Asian awarded Leadership scholarship by the Center of Creative Leadership USA in 2006. She has worked in South East Asia, Hong Kong, China, Taiwan and London, Melbourne and speaks five languages.


Heng Hiang Jin

Mr Heng is a Management Consultant specialized in corporate and executive development, with 30 years of management experience in both local, western and oriental companies, he has extensive understanding in various management issues in general and functional management, cross-cultural, IT and technology management, Entrepreneurial development and topics in Education and Training Development.

Mr Heng is the CEO of Hanscape Education Group and he is involved in the setting up of various educational projects in Singapore, China and Indonesia. A major project undertaken was the School of Entrepreneurial Development (SEED).

He has previously held senior management position as Director/General Manager in a Japanese MNC subsidiary and VP/Director of Operations in American and local technological-intensive companies, and Principal Consultant of Prudential Consultants Pte. Ltd. For the last 9 years, he had been Executive Director/Principal of a major non-profit management institute.

For well over 30 years he has been conducting, managing and organizing trainings for local and overseas trainees in many areas. He had lectured at the then National Productivity Board, Singapore Chinese Chamber Institute of Business and other establishments. He is also adjunct Lecturer of the World Business Strategists Association. He has successfully organized many training groups from China, and conducted regular training courses for trainers local and overseas, in particular China (Chengdu, Chongqing, X’ian, Shanghai, Weifang, Wuxi).

His training subjects cover Cross-culture Management, Management of Chinese Business, Information Technology, Management of Technology, WTO & Globalization, Entrepreneurial Development, etc. Among his passions in training and education is the promotion of Chinese Culture. He is Director of the Centre of Chinese Culture Studies, which conducts courses and training programs to encourage learning of Chinese Culture among Singaporeans.


Polly Ng

Polly Ng is a business management professional specializing in business expansion for MNCs and regional SMEs to achieve both top line and bottom line growth. Polly held a distinctive Global EMBA qualification and has worked as Regional Business Director and Director of Worldwide Sales Operation in Fortune 500 company at regional (Asia Pacific) and global level.

She has over 15 years of hands-on Greater China and Asia Pacific experiences that successfully helped companies on both top line and bottom line double-digit growth through go-to-market model, business planning, market positioning and expansion, sales cycle management, business process streamline as well as team collaboration for synergy maximization.

Polly sits on board level as non-executive director for strategic advisory. She is also the occasional visiting speaker for HR degree class of The Chinese University of Hong Kong. Working in both Hong Kong and China while traveling extensively across Asia, Polly speaks and writes fluent English, Mandarin and Cantonese.